Online Purchase FAQ
TIMING. Once payment is received in full, the gown will be shipped to the bride via UPS, and shipping time may vary. a&bé cannot be held responsible for delays beyond our control.
SHIPPING. All gowns being shipped to the bride will require a $25 fee for shipments made within the continental US. All shipments will be insured for the full retail value. Shipping out of country or out of the continental US must be approved and will require an additional fee. The customer will be responsible for all duties and taxes incurred. Expedited shipping is available for an additional charge.
SIZING. Gowns are not made to the exact customer's measurements and alterations will be required.
PAYMENT. All gowns and accessories must be paid in full at the time of purchase in order for the gown to be shipped. All taxes must also be paid in full at this time. Payments on merchandise can be made with a Visa, Mastercard, Discover or American Express card. Gowns purchased online or over the phone cannot be paid by check or cash.